Last Updated: Dec 1, 2024
This Privacy Policy explains how Carsss ("We," "Our," or "Us") collects, uses, shares, and protects your personal information when you use our platform. By using Carsss, you agree to the terms of this Privacy Policy.
Interpretation and Definitions
The words used in this Privacy Policy have meanings defined under the following conditions:
- Account refers to a unique profile created by you to access our platform and its features.
- Content: Includes all information, data, text, images, and other materials displayed or made available on the Platform.
- Cookies are small files stored on your device that help improve your browsing experience.
- Device refers to any electronic tool used to access our platform, including smartphones, tablets, and computers.
- Personal Information means any information that can identify an individual, such as name, contact details, or payment data.
- Platform: Refers to Carsss, including its website, mobile application, and related services.
- Service Providers are third-party companies or individuals that perform tasks on our behalf to enable our platform's functionality.
- Usage Data includes automatically collected information such as your IP address, browser type, and interactions with our platform.
- User/You: Refers to any individual or entity accessing or using the Platform.
- We/Us/Our: Refers to the entity managing the Carsss platform.
1. Information We Collect
1.1. Personal Information You Provide
When you create an account or interact with our platform, we may collect:
- Name
- Email address
- Phone number
- Location (if shared)
1.2. Usage Data
We automatically collect information about your device and interaction with our platform, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the platform
- Device type and operating system
- Referral source
1.3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, monitor usage, and improve our services.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our services
- Personalize your experience
- Respond to your inquiries and requests
- Analyze platform performance and user behavior
- Send notifications, updates, and promotional offers (if consented)
- Comply with legal obligations
3. How We Share Your Information
We may share your information in the following scenarios:
- With Service Providers: To help us operate and maintain our platform.
- For Legal Compliance: When required to comply with the law or protect our rights.
- In Business Transfers: During a merger, acquisition, or asset sale.
- With Your Consent: When you agree to share your data with specific third parties.
4. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
5. Your Privacy Rights
You have the right to:
- Access and update your personal information
- Request data deletion
- Withdraw consent for marketing communications
6. Security of Your Data
We implement appropriate technical and organizational measures to protect your data.
7. Cookies Policy
We use:
- Essential Cookies: For core platform functionality
- Analytical Cookies: To monitor usage
- Marketing Cookies: To personalize offers (with your consent)
You can manage your cookie preferences through your browser settings.
8. Refund and Dispute Policy
We strive to provide a seamless and reliable experience for all users. Please note the following regarding refunds for services on our platform:
- Non-Refundable Services: All purchases, including vehicle history reports and other services, are final and non-refundable.
- Credit Deposits: Credit deposits made to your account are non-refundable under any circumstances.
- Eligibility for Refunds: Refunds are only offered if the requested report fails to generate successfully. In such cases, you may choose to either receive a full refund or obtain a replacement vehicle history report.
For assistance with refund-related inquiries, please contact our support team at info@carsss.com
9. Children's Privacy
Carsss is not intended for users under 13 years old. We do not knowingly collect information from minors.
10. Links to Third-Party Sites
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@carsss.com